RETURNS / EXCHANGES
-1 OF 1 EXCLUSIVES. Can be returned within 14 days. There must be NO signs of wear, deodorant, make-up etc. The hang tags MUST not be removed. refund take 4-7 days to go back into your account depending on your provider.
-Customised special order pieces Can not be returned as they are custom made to your chosen details. If you have a problem and the item and it can not be fixed, It can be exchanged / sent back to be re-made. This MUST be done within 14 working days. Please use the contact form here
Before buying please make sure you are happy with the terms and are 100% sure that you want the item. ONLY Made to order items can be cancelled within 48 hours of purchasing.
Dispatch for ready made 1 of 1 exclusives will be dispatched in 1-3 working days. If your item has been lost please make contact here
for any questions click here
To qualify please check the details below
DO NOT REMOVE HANG TAGS
The items are unworn and unwashed (and there are no signs of transfer of any make-up, perfume, or other stains); otherwise the item WILL be returned back to you and you will NOT receive your credit note
It is advised that you return Items via a tracked delivery service to ensure It has been received by us. If this is not possible then keep the receipt as proof of postage- This method may cause delays if the parcel has been lost