RETURNS / EXCHANGES

Returns/ Exchanges

-1 OF 1 EXCLUSIVES. Can be returned within 14 days. There must be NO signs of wear, deodorant, make-up etc. The hang tags MUST not be removed. refund take 4-7 days to go back into your account depending on your provider.

-Customised special order pieces Can not be returned as they are custom made to your chosen details. If you have a problem and the item and it can not be fixed, It can be exchanged / sent back to be re-made. This MUST be done within 14 working days. Please use the contact form here

Cancellations

Before buying please make sure you are happy with the terms and are 100% sure that you want the item. ONLY Made to order items can be cancelled within 48 hours of purchasing.

Postage

Dispatch for ready made 1 of 1 exclusives will be dispatched in 1-3 working days. If your item has been lost please make contact here

for any questions click here

To qualify please check the details below​

  • DO NOT REMOVE HANG TAGS

  • The items are unworn and unwashed (and there are no signs of transfer of any make-up, perfume, or other stains); otherwise the item WILL be returned back to you and you will NOT receive your credit note

  • It is advised that you return Items via a tracked delivery service to ensure It has been received by us. If this is not possible then keep the receipt as proof of postage- This method may cause delays if the parcel has been lost

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Dispatch Time for ready to wear: 1-3 Working days & 2-4 weeks for made to order

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